Help

Common fixes first. If your problem is not here, use Report a problem at the bottom of this page and describe what you expected and what happened.

A confirmation or reset email never arrived

Check spam or junk for a message from INSIDE COMMS Tallystick. Give it a few minutes. If it still has not arrived, report the problem and include the email address you used.

My password reset link expired or did not work

Reset links last one hour, and they only work in the browser where you requested them. Ask for a new link from the log in page, then open the email in that same browser.

My invite code was rejected

Type the code exactly as it appears in your invite email. Capitalization does not matter. Watch for stray spaces before or after.

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